SHIPPING & RETURNS
We offer free shipping via USPS Priority Mail for all U.S. orders. Ground orders ship within 1-2 business days of order placement and typically arrive in 2-3 business days.
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm ET, on weekends or holidays will begin processing the next business day.
For expedited shipping, we offer overnight delivery for all U.S. orders via USPS Priority Mail Express. Overnight express shipping is $25. Express orders placed after 12pm ET will ship the next business day.
International orders will ship via USPS Priority Mail International and typically arrive in 6-10 business days. Prices will vary depending on country.
Deliveries outside of the U.S. may be subject to local taxes and import duties for which the recipient is responsible. Since we are a retail store, we are not able to mark orders as "gifts" for customers in order to avoid paying these fees. We will not misrepresent product or values on customs forms. Micaela Meyer does not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.
RETURNS & EXCHANGES
We happily offer free exchanges and returns on all U.S. orders within 14 days of receipt. Should your items not suit you perfectly, please email email@example.com to request a return or exchange and we will email you a prepaid return shipping label.
Returned items should be unworn, unwashed, undamaged, and with all Micaela Meyer garment tags still attached. We reserve the right to refuse a refund if the item appears to have been worn, washed or damaged.
If you would like to exchange an item, please contact us at firstname.lastname@example.org to reserve your replacement item. Once your return is received, your replacement will be shipped to you free of charge.
For international customers, you will be responsible for the shipping fees associated with returning the package to us. To request a return or exchange please email email@example.com with your order number.
We are available to help with any sizing and fit questions you may have. Please contact us at firstname.lastname@example.org